Troubleshooting
If you are experiencing problems please try the following steps before contact IT Services:
- Try turning off your wifi connection or disabling your wifi network card while registering for the Ethernet.
- Have you restarted your web browser?
- Have you restarted your computer?
- Try unplugging and reconnecting the Ethernet cable from your computer or the socket on the wall.
- Please wait at least 20 minutes before reporting an issue during busy periods for example the start of academic year you may find the registration system is slow.
If you have tried these steps and still can't connect please email helpdesk@new.ox.ac.uk.